Plex 4k hevc transcoding

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plex 4k hevc transcoding

Please re-enable javascript to access full functionality. Posted 13 May - PM. Sound plays in the background but the screen is green the entire time. It keeps transcoding. Any ideas why? Posted 14 May - AM. Hi there, we respond to every user issue. We thank you for your patience while waiting for a response to this. Posted 14 May - PM. Posted 16 May - AM. Posted 20 May - AM. Posted 20 May - PM.

The first log you posted was an ffmpeg log, which was helpful.

plex 4k hevc transcoding

I would like to see something in the regular server log. Posted 22 May - PM. Posted 30 May - PM. Should I open a new Thread. I can't play hevc through firefox or edge. My understanding is that it emby should trans-code it if the browser doesn't support it. I can play h. Posted 04 June - PM. Posted 22 July - AM. Apologies for the delay. We are waiting on a Microsoft defect to be resolved before we can enable this.

Posted 11 January - AM. It's Janand I'm guessing Microsoft never resolved this "defect"?

Plex Media Server Hardware Transcoding Cheat Sheet

I'm on a 4k Xbox One X and can't get 4K. Posted 26 January - AM. Dazog can you please describe what "doesn't work" means? Javascript Disabled Detected You currently have javascript disabled. Page 1 of 2 1 2 Next. Posted 14 May - AM bump.While i expect this from the one apple tv i have in the house i expect the nvidia shield to be able to direct play that. No offense or anything against plex but even with 8 physical cores and gb of DDR3 memory it still isnt powerful enough to transcode the 4k hevc files.

Yes its all on the same network and before you ask its all gigabit ethernet throughout the whole house. Sometimes the audio will prevent that. The shield doesnt process plex for me like it can. I actually use a windows server with a 12tb san and another 12tb network attached storage device. However sadly the WD Pro device doesnt have enough processing power since its arm and the gpu on it cant be utilized to transcode anything yet.

So plex is actually ran on a windows 10 hyper v OS. I dont have an xml document for the audio file but i do have a media info report i hope that helps. Otherwise where do i find the XML document. Here is also a copy of my plex logs for reference.

I noticed when i turned the subtitles off it seemed to transcode a little quicker however i also noticed to that when you try and skip with an HEVC file for some reason it when it restarts the transcode it glitches out showing half a green screen and half nothing but artifacts then after a couple minutes itll catch up.

Hey, your logs actually indicate there is no transcoding going on. Everything looks fine on your system. What containers should be used then? I was under the understanding the shield could play ANY media file. Even the newest hevc formats. So whats the deal? I mean in reality i guess i need to know what to do to fix this? Is there a particular hevc encoder i should be using, because i honestly just use the open source varients. Here is the file info ive been trying to retrancode based on what was asked with no luck.

I am having the same issue. I have attached my xml file for an example video that reproduces this issue.This is the case of whether you are using Plex or not. Transcoding is typically required when a media file is more recently released than the client device that is accessing it, so the newer compression or playback format is unknown to the device you want to access it with. Transcoding can enable you to stream a much smaller version in weight or resolution if needed.

It has some limitations and depending on the NAS you use, these limits can be annoying. You will most likely have media files in a large collection of different formats and there is no guaranteeing that these are going to be compatible with TVs, iPads and Smartphones that you wish to watch them on.

Although you will have a version of the Plex app on the viewing device, that app will still be locked to playback the supported media types on that device. So if your phone does not support. MKV or. MOV, then neither does the plex app you installed on it.

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This is not the end of the world, as it will use raw system power instead. Destination devices range greatly and are often referred to as the client device.

What is the difference between H. H is also referred to as AVC by experts Advanced Video Coding and is considered the standard for video file compression. This allows for media originally created for large-scale entertainment to be recording, compressed, and distributed to the home and smaller scale production of digital video content watched by you, the consumer via plex.

H is the newer and more consumer-friendly alternative to H It is also known as HEVC High-Efficiency Video Coding and was developed in order resolve issues of enormous 4K media files being just too large for your client device to playback. In an effort to maintain fairness, we also covered an H. The results correct this time were again, fairly expected:. First up was p.

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This HD file through the plex media server application was another efficient H. It ran at 24fps and was just 1Mb in bitrate. This AVC file so H again an 8-bit file running at a fluid 30fps. However, with a lower bitrate of just 0. The results for HD transcoding were:. We then decided to end on an older and currently more common owned 4K type of media file.Plex Media Player has an intuitive interface and powerful real-time search capabilities that help users quickly find the movie, show or song users need.

Plex Media Player also lets you get the most theater-like viewing experience in a dazzling array of configurations. HEVC is considered to not only improve video quality, but also achieve twice the compression rate of H. Is Plex compatible with such a high-resolution video files?

But, take it easy, next we are going to find more effective solutions for these issues. If you can locate the exact reasons, then the solutions can be given accordingly. Next, we can explain the issue via the following aspects, and furthermore, the actions can be taken via the following points. Once you have purchased the appropriate TV set which is capable of supporting 4K HEVC, then what you need to do is to connect the device with your Plex player via the correct cables.

In order to play the 4K HEVC videos on Plex, another important factor you should pay attention to is that the computer has to be competent enough so that it can support the high resolution video. Update your computer and try it one more time. But you have to spend a large sum of money by trying this way. Usually, the transcoding speed is determined by the CPU performance of your computer.

If you can obtain a sufficient CPU on your computer, the playback issue may be resolved then. During the acceleration, the video quality may be compromised. Once the conversion has been completed, you can simply drag the newly converted video to your Plex for further viewing.

With advanced image and audio processing technology, Leawo Blu-ray Player provides you extraordinary movie playback and cinema-like video watching and high-quality audio enjoyment. Furthermore, within Leawo Blu-ray Player, you could obtain the personalized settings according to your preference and all the settings could be done automatically. In such a way, people tend to regard it as a simple analysis tool to further inspect any video or audio content.

But if you are beginner user, FFMPEG may be a bit complex to you because its interface is not so simple and it contains many complicated features.

On the playback interface, PotPlayer allows users to further control the playback with ease and accuracy. You can easily fast forward or back forward as well as setting the subtitles immediately by clicking the respective icons. But if you are a Mac user, then it will be a pity for you because PotPlayer can only be compatible with Windows. Here, in order to complete the conversion in an accurate and easy way, an additional video converter is quite necessary.

Free download Leawo. Download Download. Hot Topic. Hot products Prof. DRM V2.How can I get it to direct play as the encoded video works on all devices? So this now brings me here since I cannot figure out why the Transcoder is kicking in.

Plex Can’t Decode HEVC/H.265 File? Solved (Why & How)

I really do get that some files need transcoding when you throw and a mix of different file types, but I have come to be really nit-picky about that and have optimized all of my files to use web-optimized HEVC.

So all of my files are encoded with this settings, making them really fast to buffer when being streamed on regular devices, and my 4K videos stream without issue over the net as well. However Plex is trying to transcode all of them, including my 4K videos, back to H based on the logs and then stream them. This often results in the stream hanging, even on my home network. Naturally since my devices can all play HEVC without issue, I would want Plex to direct play the file instead of trying to transcode them.

All my files are saved as m4v files which is an mp4 container. Any advice would be appreciated. Plex XML for one of the problematic videos? MediaInfo text output for same video? Can you pick on example for the media file and the client device. Tell us which device you picked. PMS uses profiles for individual device groups. Then provide the XML info for that file.

Moreover, switch to debug logging. Capture the log file over the period your are starting playback of that file. These are supposed to tell how and why the decision to transcode was made. So for this example I am using the same file on different devices and providing output accordingly: My XML is Based on the above, it would seem this will happen on all devices due to a lack of a profile, so I skipped testing other devices. Running on Safari Version FYI, there are forum sections for each client.

Might try posting in applicable area. I have multiple devices, so I thought it better to post in the general, than spam a thread in each category. I did not see anything in the XML that looks out of sorts. There could be a Samsung client setting, etc that does not appear on an LG. Anything device specific will likely garner a faster response.

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Transcoding 4K is very CPU intensive. Also consider Hardware Accelerated Streaming. Find the one for your CPU. Start with Datasheet Vol 1.

Plex 4k HEVC Transcoding on NAS and Nvidia Shield !

You have to show advanced settings to see the selection. It does not like subtitles. Thanks for the thorough response.

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I have a new problem now unfortunately. My Server is no longer accessible despite the service running.By wisemJune 22, in Hardware. I have an older CPU. Phenom T with a passmark of about I use Roku to play back almost all content. I figure I have 3 options here. Keep server as-is and switch out the roku platform for something that can play 4k hvec natively. I looked at new CPUs. The Ryzen x seems to be a good value with a reasonable passmark, thoughts?

Option 1 would obviously be the cheapest. But long term I am not sure this solves alot of my issues. The server is older and the CPU keeps up with every other demand other than transcoding.

Option 2 is ultimately the most expensive. The CPU alone is north of dollars. That is, of course, assuming the x is a good value for my application. Option 3. Doing some light reading, I understand that there may be a way to do GPU offloading for transcoding. What are people using in this space?

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If this is true, perhaps a combination of a server refresh with some GPU offloading makes sense? I'm using Plex and streaming to my Roku devices. I'm having Plex create optimized versions until I upgrade my server hardware. While this may not be helpful, personally I don't find 4K worth it to be honest. Sure it looks nice but how much nicer than p? I know this is subjective, many people might say it looks times better and so they fell it's worth it, some people might not.

I read so many threads about people literally spending hundreds of dollars to outfit their systems to play 4K and I just wonder if in the end, they feel spending the money was worth it. Im actually glad you brought this up.

Let me also share my reasoning for this.

plex 4k hevc transcoding

I thought it looked perfectly fine on my 32 and 42in TV, especially from a distance. As time passed and my TVs have gotten larger, my SD rips look downright awful, and I find myself scrambling to upgrade my content. In response to that, I know try to capture my content in the highest resolution possible to "future proof" myself.

Totally understand, I can't stand watching SD content either. I also have a 4K 60' tv and an Nvidia Shield, but I've compared 4K to p and the difference, to me, is just not enough to justify what is required to obtain 4K content and everything else that it involves.

There is a Youtube video about a guy who compares 4K retail movies to Bluray and he found out that the major studios downsample 4K to 2K anyway, so when you buy a '4K' movie, it's really only 2K anyway. Id still like to get some recommendations on whether GPU offloading is the right idea here.Have a missed something here, or should the ti not now be handling the decoding with hardware transcoding enabled in PMS?

It doesnt look like it works when plex is running as a service. For troubleshooting can you try to run it manually and see if it works? Someone Else who had the problem and figured it out. The CPU clearly makes a difference though. In addition to that, having had a load auto-optimised in x previously, Plex takes forever to transcode it into another version, and handled the versioning very poorly - for example whenever i pause a p version of a film and then continue it plays the 4k version, and i have to jump back out to the menu and re-select the p version.

My server is heavily in use by remote friends I share with. My needs are obviously much different than yours as I want maximum availability, performance, and reliability at reasonable costs….

I have over 5TB of 4k HEVC, a 1gbps fibre connection to my home, and a GPU perfectly capable of transcoding it… so yes our infrastructure is quite different and i do have an interest in getting this working. Fiber connection does not necessarily mean high upload BW… Are your 4Ks in h?? Does your GPU support that?? Does Plex support h HW transcoding?? Again what are you talking about? A Kaby lake is hardly expensive. That said I do agree with your concept of 4K for capable devices and p otherwise.

With that being said, my cpu has a passmark of 8k. So do the math. My machine also has QuickSync. Dunno He said uplink BW is not an issue. Therefore Direct Play 4K is golden for many streams. Ah the joys of multiple browser windows for playback. I will have to try and make the CPU do some work tomorrow.

I definitely think you need some decent thermal paste on your CPU. Because one 4K transcode suggests you have serious CPU issues. Remux do not count since transcoding implies converting h to h for all other devices non-4K…. Does not on my machine…. Guess I need to repair my server…. Sorry I have no idea what you mean. Whether the input file is a 4K remux at 80mbps or a 4K encode at mbps makes no difference whatsoever to the CPU.

Yes of course. If it is a Kaby then the only other thing that can possibly be different is if the container makes a difference to the transcoder knowing my love for MKV and yours for MP4.

Nice to hear from an expert now and then…. Not to mention the Huge overhead on the CPU to transcode. But at the end of the day I say again. None of the 10 or so people I share with have a 4K TV. So my 4K library is for my usage only. Thanks for the screenshots - love a bit of Outlander.

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Plex 4k hevc transcoding

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